Your Business Injector
Private 1-day Intensive
• Find innovations.
• Uncover and recognize customer challenges.
• Turn those challenges into opportunities.
• Create loyal customers who become cheerleaders and sales catalysts.
• Fill the gaps.
Is Your Business Leaking Profits?
In less than 2 minutes you'll discover how strong your relationships are within your team and your business and the impact they both have with your customers - and your bottom line. Plus, you'll receive Camilla Connects ― the e-zine for people who want to reinforce the impact of strong relationships for their clients, themselves, and their bottom line.
Privacy: I promise I don't appreciate spammers either and will never rent, share, or sell your info!
Your Best Advertising is a Loyal Customer Who Spreads the Word that Your Business is Extraordinary.
To create a magical experience for your clients, you want to optimize how you and your team interconnect with each other and your clients, from beginning to end. This ultimate WOW experience you create can feel effortless and it attracts more of your ideal clients too!
This is your invitation to engage in a private one-day intensive where we will dig in and focus on your business, your clients, your team and you to uncover how they all align, strategically and relationally.
Your special day is designed to suit your specific needs, and includes:
• Leadership
• Culture
• Communication
• Processes
• Resources
• Implementation
• Innovations
You may ask, what are Innovations?
Here is what they are not:
• Status quo … “we’ve always done it this way.”
• Knee-jerk reactions.
• Make work projects.
• Inventions.
• Urgent “quick fixes.”
Here is what innovations are and why you want them in your business. They are the:
• Core of your organization’s thinking.
• Filter for everyone’s opinions.
• Tiny changes that can have big impacts.
• Big changes that add recognized value.
• Relevant changes that empower your team to adapt and evolve.
• Enhancements that create balance and provide focus.
Innovations directly affect the relationships you create with anyone in your business, externally and internally because they impact products, services, processes and experiences. When they are aligned and complement each other, magic happens in your client’s experience. The processes help to create that special moment again and again; until it’s time to innovate some more.
“You’ve got to start with the customer experience and work back toward the technology – not the other way around.”
~ Steve Jobs
You may ask, what are Innovations?
Here is what they are not:
• Status quo … “we’ve always done it this way.”
• Knee-jerk reactions.
• Make work projects.
• Inventions.
• Urgent “quick fixes.”
Here is what innovations are and why you want them in your business. They are the:
• Core of your organization’s thinking.
• Filter for everyone’s opinions.
• Tiny changes that can have big impacts.
• Big changes that add recognized value.
• Relevant changes that empower your team to adapt and evolve.
• Enhancements that create balance and provide focus.
Innovations directly affect the relationships you create with anyone in your business, externally and internally because they impact products, services, processes and experiences. When they are aligned and complement each other, magic happens in your client’s experience. The processes help to create that special moment again and again, until it’s time to innovate some more.
“You’ve got to start with the customer experience and work back toward the technology – not the other way around.”
~ Steve Jobs
Your experience begins with:
Like with the Customer Loyalty Map, you’ll receive:
• A living document that grows as you change and empowers others in your team to participate, contribute, and take action with ease.
• Improved systems for the front and back end of your business that enhance productivity, delivery, and revenue.
• A literal “brain dump” that transforms overwhelm by taking you through your ENTIRE business model to map it out step by step.
• An opportunity to step outside of your “mental box” for increased clarity and “aha” insights.
• Better relationships and feel lighter, more precise, and more excited about what is to come in your business.
• A deeper understanding of processes that would improve flow, communication, and planning to increase profitability and fulfillment.
• Innovation Focus Session (up to 3 hours) to determine clear and concise action steps for more productivity, enjoyment and effectiveness with up to 3 innovations planned out.
– Gain more confidence, and clarity with better communication to build trust and empower your team to serve your clients, as you would or better.
– Eliminate frustration, lack of communication, and unproductivity, and feel more inspired, satisfied and motivated to lead from a strategically aligned culture.
– You’ll leave with clear steps and a plan to implement with your team immediately for success and satisfaction.
• Trusted Support and Resource to implement those innovations over the next 4 weeks with 3 weekly, 30-minute virtual calls, following our day together.
– You’ll receive step-by-step support to guide you through those steps after our day together.
– I’m happy to provide trusted resources that I have used or worked with in my business to help you on your journey.
“Every single interaction, the most minute details of the interaction you have with your customer, are an opportunity for you to create something remarkable.”
~ Joey Coleman
Like with the Customer Loyalty Map, you’ll receive:
• A living document that grows as you change and empowers others in your team to participate, contribute, and take action with ease.
• Improved systems for the front and back end of your business that enhance productivity, delivery, and revenue.
• A literal “brain dump” that transforms overwhelm by taking you through your ENTIRE business model to map it out step by step.
• An opportunity to step outside of your “mental box” for increased clarity and “aha” insights.
• Better relationships and feel lighter, more precise, and more excited about what is to come in your business.
• A deeper understanding of processes that would improve flow, communication, and planning to increase profitability and fulfillment.
• Innovation Focus Session (up to 3 hours) to determine clear and concise action steps for more productivity, enjoyment and effectiveness with up to 3 innovations planned out.
– Gain more confidence, and clarity with better communication to build trust and empower your team to serve your clients, as you would or better.
– Eliminate frustration, lack of communication, and unproductivity, and feel more inspired, satisfied and motivated to lead from a strategically aligned culture.
– You’ll leave with clear steps and a plan to implement with your team immediately for success and satisfaction.
• Trusted Support and Resource to implement those innovations over the next 4 weeks with 3 weekly, 30-minute virtual calls, following our day together.
– You’ll receive step-by-step support to guide you through those steps after our day together.
– I’m happy to provide trusted resources that I have used or worked with in my business to help you on your journey.
“Every single interaction, the most minute details of the interaction you have with your customer, are an opportunity for you to create something remarkable.”
~ Joey Coleman
By the end of the day, you’ll recognize and uncover customer and team challenges to improve processes and flow. Plus you’ll be able to flip those challenges into opportunities and you’ll know exactly where you excel and stand out. These all affect your delivery, operations and profitability in your business and have a huge impact on your clients’ experience and yours too! Together we will uncover innovations that will fill the gaps.
Your VIP Day includes:
• One-on-One private session from 9:00 a.m. to 5:00 p.m.
• Pre-day 15 minute telephone call to assess direction for the day.
• Pre-day homework, to be completed before session.
• Customer Loyalty Map (Employee Loyalty Map can be substituted, if you prefer to focus on your team).
• Comprehensive resource guide with handouts, check lists, templates, and bonus material as required.
• Morning and afternoon tea/coffee service, with snacks.
• Yummy and healthy lunch.
• Three 30-minute follow up strategy calls to be used weekly for the next 21 days.
This Private One-Day Intensive takes place in London, Ontario and arrangements can be made at your location or virtually.
Whether you realize it or not, you have a system that transforms your clients’ lives in some way. Your clients feel it when you transform your own life and that of your team. It begins with recognizing each individual and how, together you become a stronger force through collaboration and respect. The more you can streamline that process and define what’s working and not working, the faster you can serve and the more profitable you will be. This is what injects your business and your fulfillment!
“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.”
~ Warren Buffet
